Anni K. is an accomplished Product Owner at Klarna, responsible for designing and leading the managed runtime platform and the Observability products suite, which enhance developers' efficiency by providing standardized solutions with built-in security and scalability. Anni K. has also held roles as a Business Operations Manager/Product Manager, where cross-functional leadership and stakeholder management were essential in shaping product vision and improving internal product experiences. Previous experience includes serving as a Service Delivery Manager, overseeing operational customer service teams in complex areas such as fraud and debt collection, and as a Service Delivery Specialist focusing on fraud and dispute resolutions. Anni K.'s career began as a Training Specialist at Teleperformance, training new customer service representatives for the Finnish market. Anni K. holds a degree from Tampere University.
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