Christopher Claesson

Christopher Claesson's work experience includes the following:

From February 2021 to the present, they have worked at Klas as the Head of Technical Support. Prior to this role, they served as the Technical Support Manager at Klas from September 2017 to February 2021.

From February 2017 to August 2017, Christopher worked at Hewlett Packard Enterprise as the ISS RTCC Manager / ASC Supervisor. In this role, they managed multiple contact center teams and supported enterprise customers in the Benelux area and in Scandinavia. Christopher also supervised storage engineers and server specialists, and was responsible for training and quality functions.

Between February 2015 and February 2017, Christopher held the position of HPSD Near line, ISS L2 Manager at Hewlett Packard Enterprise. Prior to this role, they were the Nordic ISS Manager from January 2014 to February 2015. In this role, they interviewed, hired, and managed a Nordic team of level 1 and level 2 engineers.

From December 2012 to January 2014, Christopher Claesson worked as a Team Leader / Deputy Manager at Hewlett Packard Enterprise. Christopher worked closely with the Tower manager to improve and support the team's performance, driving them to achieve KPIs and providing regular feedback and coaching.

Christopher's work experience also includes a role at IBM from October 2010 to November 2011, where they served as a Helpdesk Agent / ATL.

Prior to their time at IBM, Christopher worked for the Swedish Armed Forces from June 2006 to November 2010 as a Liaison Officer. In this role, they handled documents, operated the switchboard, provided assistance with technical issues, and was responsible for safety and leadership within their division unit.

Before joining the Swedish Armed Forces, Christopher started their career by opening and running an internet café in Sweden from 2004 to 2006. Christopher was responsible for planning, budgeting, purchasing, bookkeeping, managing the computers and network, and overall office support.

Overall, Christopher Claesson has gained valuable experience in technical support management, team supervision, training, customer support, and leadership throughout their career.

Christopher Claesson attended Dalarna University from 2002 to 2004, where they focused on the field of Economics. No specific degree information was provided.