Alexandra W.

Alexandra W. is an experienced professional in customer success and support, currently serving as a Senior Customer Success Manager for Mid-Market at Klaviyo since February 2024. Prior to this role, Alexandra was a Customer Success Manager II at AgentSync from April 2023 to February 2024 and held multiple positions at Twilio from February 2019 to February 2023, including Senior Customer Success Manager and Senior Customer Support Engineer. Alexandra started in customer support at SendGrid, which was acquired by Twilio, as an Associate Support Engineer from June 2017 to February 2019. Earlier experience includes working as a Customer Service and Sales Representative at the University of Colorado Boulder Athletic Ticket Office and as a Marketing Intern at Highlyfe Entertainment. Alexandra holds a Bachelor of Science in Business Administration with a focus on Marketing from the University of Colorado Boulder, where studies took place from 2013 to 2017.