Cj Palmer

CJ Palmer is a seasoned customer education and implementation specialist with extensive experience in client onboarding and project management. Currently serving as a Senior Customer Education Specialist at Klaviyo since August 2021, CJ has successfully graduated 27 customers across 32 brands from onboarding, managing seven-figure annual recurring revenue. This role includes leading the onboarding for the Klaviyo Reviews tool and facilitating numerous webinars and training sessions. Previously, CJ held various roles at TapClicks from February 2018 to August 2021, including Senior Implementation Lead, where project delivery and client training were key responsibilities. CJ began a career as a Social Media Analyst at Havas Media Group and holds a Master’s Degree in Digital Advertising from Boston University, with ongoing studies toward an ALM in Management at Harvard Extension School and a Bachelor's degree in English: Professional Writing from Salem State University.