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Farida Mostafa

Customer Operations Analyst at Kleinanzeigen

Farida Mostafa has a diverse work experience, starting with their role as a Sales Assistant at Orange Egypt in 2017, where they gained knowledge in product sales and conducted market research. In 2018, they worked as an International Transport and Logistics Trainee at the Arab Academy for Science, Technology, and Maritime Transport, where they communicated with customers and suppliers, tracked shipments, and provided updates on their status. Farida then joined Orange Egypt as a Consumer Sales Representative, identifying potential customers, researching market trends, and developing targeted marketing strategies. In 2022, they worked at NextLevel Akademie as a Social Media Content Creator, specializing in developing engaging and informative content for various social media platforms. Currently, Farida is working at Kleinanzeigen as a Customer Operations Analyst, defining and developing strategic plans and business cases based on data analysis, driving projects in platform security, and reporting project results to department heads.

Farida Mostafa completed their education at various institutions. Farida graduated from Technische Universität Berlin in 2024 with a Bachelor of Science (BS) degree in Mechanical Engineering and Business Administration. Before that, they attended RWTH Aachen University from 2018 to 2022, where they also earned a Bachelor of Science (BS) degree in Mechanical Engineering and Business Administration. Prior to pursuing higher education, Farida Mostafa attended Deutsche Schule der Borrmomäerinnen from 2004 to 2018 and obtained a Deutsches Abitur Schulabschluss. Additionally, they obtained a Lean Six Sigma White Belt Certification from Udemy in April 2023.

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Timeline

  • Customer Operations Analyst

    May, 2023 - present