Hirt Michael

Hirt Michael is an experienced professional in customer service and operational management with a robust background spanning over three decades. Currently serving as Leiter Kundendienst at SSF Schwimmbad GmbH since May 2023, and as Customer Service Lead at KLK EMMERICH GmbH since May 2021, Hirt has demonstrated expertise in enhancing customer service structures and implementing strategic initiatives. Previous roles include Customer Service Manager Europe at STEINZEUG-KERAMO GROUP and ASK C, where responsibilities encompassed project management and resource optimization. Hirt also held various positions at Medtronic GmbH, focusing on e-business and KPI development in customer service. A career foundation at Johnson & Johnson includes roles in customer development and service, highlighting an extensive trajectory in improving service operations. Hirt Michael holds an Industriekaufmann (IHK) degree from Johnson & Johnson GmbH in Düsseldorf, completed between 1988 and 1991.