Adam Houghton

VP Customer Success at Klue

Adam Houghton is Vice President Customer Success At Klue overseeing the Customer Success Organization inclusive of Customer Growth, Services, Support and Partners to help customers transform competitive enablement across their businesses through Klue's offerings.

Adam brings 20 years of leadership experience from multiple software verticals. Most recently, he served as Hootsuite's Senior Director of Customer Success and Professional Services leading global teams across Hootsuite's broad customer base of 15M+ customers. In that role Adam built the foundation and processes that helped the Customer Success team expand and scale from <15 people to over 150 supporting an enterprise business that grew to 130M ARR. Prior to Hootsuite Adam was employee #1 and served as Chief Operating Officer for MaxHire Solutions over the period of 12 years. MaxHire was acquired at year 10 by Vista Equity Partners.

Adam is active in his local community volunteering for multiple youth sports organizations and provides mentorship for other customer success professionals looking to advance their careers through various customer success leadership groups.

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Timeline

  • VP Customer Success

    Current role

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