Jenel McKenney is currently a Customer Success Manager at Klue. Prior to that, they worked as a Customer Experience Agent at Slack from May 2020 to October 2021 and as a Technical Support Specialist at Benevity from July 2017 to January 2020. Jenel is skilled in customer support and has a proven track record of delivering excellent customer experiences. Jenel is also an expert in troubleshooting and escalation management.
Jenel McKenney's educational career includes a Bachelor of Management from the UBC Faculty of Management, as well as certification from IBABC in BC Level 1 Licensed Insurance Broker and High 5.
Jenel McKenney reports to Sophie Baker, Manager, Customer Success. They work with Nick Ross - Customer Success Manager, Ellen Fitzgerald - Customer Success Manager, and Alison Cowie - Customer Success Manager.
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