Nervis Freite is an experienced IT professional with a diverse background in technical support and operations. Currently serving as a Global Field Support representative at KM2 Solutions since April 2018, Nervis has a strong history in IT support roles, including positions as Sr. Technical IT Support Operations at Convergys and IT Support Team Lead for Getronics. With expertise in hardware, operating systems, and applications, Nervis has a proven track record of managing support teams, ensuring compliance with service level agreements, and providing personalized technical assistance across various regions. Nervis began a career in IT with a degree in Computer Engineering from Universidad Rafael Belloso Chacín and has gained extensive experience in server configuration, network design, and equipment audits over the years.
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