KMS Lighthouse
Christopher Plant is currently a Knowledge Management Strategist at KMS Lighthouse, where work focuses on leveraging knowledge to enhance employee and customer experience. With a background in business development as a Business Development Manager at Spring Title Services, Inc., and experience as a Remodeling Consultant Team Leader at Power Home Remodeling, Christopher has demonstrated leadership and strategic skills across various roles. Previous experience includes positions as a Non-Perishable Manager and Customer Service Representative at Stop & Shop, as well as Branch Rental Manager at Enterprise Holdings. Christopher holds a Bachelor of Art in Business Administration and Management from Curry College.
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KMS Lighthouse
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions. Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.