MacKenzie Reid

Mackenzie Reid is an experienced sales and customer service professional currently serving as an Inside Sales Coordinator at Knapheide since March 2022, where responsibilities include communication with sales staff and customers to document project requirements and generate quotes, as well as coordinating scheduling and lead times across departments for timely job completion. Prior to this role, Mackenzie worked at Spectrum as a Customer Service Representative, providing product-based solutions and maintaining detailed documentation of customer interactions. Experience also includes serving as a Sales Representative at nThermLLC, focusing on sales compliance and trend analysis, and as a Shipping Manager at Higher Response Marketing, where efficient shipping processes and inventory management were developed.