Madiha Zaib

Client Experience Leader at Knoativ

🌟 Seasoned professional with over sixteen years of experience, specializing in product development and project management across diverse industries. Currently serving as a Service Improvement Leader at Cooperative Computing, a US-based Digital Enablement Organization.

🚀 With hands-on experience in .Net technologies and a background in project management, I bring a unique blend of technical expertise and leadership skills to drive exceptional product development. Dedicated to delivering seamless execution and client satisfaction, I thrive on strategic decision-making and process improvement.

🎓 Holding a Master's degree in Computer Software Engineering, along with certifications as a Certified Scrum Product Owner® (CSPO®), SAFe Agilist 6.0, and PMI Project Management Professional (PMP), I am committed to delivering excellence in every project and product development cycle.

đź’ˇ For me, client excellence is paramount. I am relentless in my pursuit of exceeding expectations and ensuring client delight. Embracing change and fostering innovation, I am poised to elevate practices and drive success in the dynamic realm of product development and project management.

🚀 Let's connect to explore opportunities for growth and innovation in product excellence, technical acumen, and client satisfaction.

Location

Dubai, United Arab Emirates

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Knoativ

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At Knoativ (pronounced “noh-AY-tiv”), we don’t just help retail brands keep up with the competition, we ensure they lead. Retail isn’t what it used to be, and neither are we. The rules of the game have changed: customers expect more, competitors move faster, and outdated systems hold businesses back. We empower retail brands through: Valus Loyalty: Strengthen customer loyalty by transforming interactions into personalized connections that keep customers returning. LyraCX Commerce: Effortlessly scale digital commerce operations, turning online visits into seamless purchases. Track & Trace: Protect brand reputation by eliminating counterfeits, ensuring transparency, and reinforcing trust at every step. InsightsRep: Enable smarter, faster decision-making through clear, real-time insights that drive measurable growth. Knoativ is more than technology; we’re your strategic partner committed to delivering measurable outcomes. Our Digital Optimization Readiness and Ai Excellence strategies help retail brands identify key areas of focus, enabling them to scale quickly, clearly, and confidently. Together, let’s define what’s possible in retail.


Employees

11-50

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