Madison S.

Madison S. has a diverse work experience in various companies. They started their career as a Leasing Professional at Management Support from November 2016 to May 2017, where they managed customer satisfaction, maintenance requests, and move-in and out processes. From May 2017 to November 2018, they worked as a Leasing Professional at Lincoln Property Company, handling leasing processes, client needs assessment, and lease agreements.

In November 2018, Madison joined RealPage, Inc. as an Implementation Consultant, working with multiple product teams to implement end-to-end solutions for customers. They collaborated with high-level executives and coordinated with Sales, Engagement Management, and Customer Support departments. Madison held this role until February 2020.

Afterward, from March 2020 to December 2020, Madison worked as a Customer Success Manager at AppFolio, Inc. Here, they developed communication skills, improved customer lifetime value, and managed customer requests within a team.

Madison then returned to RealPage, Inc. in February 2021, this time as an Implementation Consultant II. In this role, they were responsible for successfully onboarding RealPage Property Management solutions and served as a subject matter expert for implementation and usage best practices. Madison stayed with RealPage until July 2022.

Currently, Madison is employed at Knock® CRM as an Onboarding Consultant. Their responsibilities include leading clients and C-level stakeholders through the onboarding process, conducting personalized training, ensuring adoption of the Knock CRM platform, and advising customers on implementing business processes.

Madison S. has a Bachelor of Science (BS) degree in Rehabilitation Studies and Communications from the University of North Texas. No other details regarding Madison's education history, such as start or end years, are provided.