IS

Inés Mena Saravia

Director Of Customer Experience And Employee Success at Knocking

Inés Mena Saravia has a diverse range of work experience across various industries and roles. Starting in 2012, they worked as a Secretary at Centro Médico Integral until 2019. During this time, they gained experience in administrative tasks and office management.

In 2016, Inés began their freelance career, where they worked as an EN <> ES Translator and also took on roles as a Spanish Foreign Language Teacher and English Teacher. Inés also worked as a Subtitler for documentary and short films.

In 2019, Inés worked as a Receptionist at The Beehive Hostel and as an Accommodation Assistant at Garveys Inn. Inés also had a short-term role in Sales at the Christmas Market. Additionally, they worked as a Teacher of Spanish at Elebaires Instituto de Idiomas - Español como Lengua Extranjera.

In 2020, Inés worked as a Research Associate at Glass Lewis Europe Limited, where they gained experience in conducting research and analysis.

Most recently, Inés has taken on roles at Knocking. Inés started as a Customer Experience Representative in April 2021 and was promoted to Customer Experience Team Lead in March 2022. In August 2022, they assumed the role of Director of Customer Experience.

Inés Mena Saravia completed their education in a chronological manner. From 2015 to 2018, they attended the Universidad del Museo Social Argentino, where they obtained a degree in English Interpretation, specializing in Translation and Interpretation. Prior to that, they attended the same university from 2012 to 2015, earning a degree in Literary and Specialized Translation.

In addition to their formal education, Inés has also obtained several certifications. In December 2018, they completed the "Introduction to Localization" course at the Colegio de Traductores Públicos de la Ciudad de Buenos Aires. Inés also holds the "IH Certificate in Teaching Spanish," which they acquired in November 2018 from International House Buenos Aires.

Furthermore, Inés pursued further education in web development. In May 2021, they completed the "Introduction to Front-End Web Development" course at Le Wagon. In July 2021, they obtained a certification in "Web Development" from Coderhouse.

No assumptions were made outside the provided information.

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Timeline

  • Director Of Customer Experience And Employee Success

    September 1, 2023 - present

  • Director of Customer Experience

    August, 2022

  • Customer Experience Team Lead

    March, 2022

  • Customer Experience Representative

    April, 2021

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