Ana Karen Conner

Ana Karen Conner possesses extensive experience in customer success and account management within the insurance and benefits sector, currently serving as Customer Success Director for LATAM at KnowBe4 since November 2021, with prior roles in customer success management. Previously, Ana Karen was a Client Manager and Client Coordinator at Arthur J. Gallagher & Co., managing diverse book portfolios and establishing strong relationships with nationwide religious groups. Prior experiences include an Account Manager position at Aetna, focusing on client retention and growth, and a Sales and Marketing Executive Assistant role at Coventry Health Care. Ana Karen holds dual Bachelor of Business Administration degrees in Marketing and International Business from Baylor University.