Esmond Tan

Esmond Tan is an accomplished Customer Success Manager at KnowBe4 since April 2022, having progressed from the role of Customer Success Manager for Small Medium Business at ST Engineering. At KnowBe4, Esmond has received multiple recognitions, including Most Consistent APJ Representative for Q1 FY25 and Top Customer Success Manager in the APJ region, showcasing exceptional performance in customer satisfaction and retention. Prior to KnowBe4, Esmond held various positions at ST Engineering, where responsibilities included managing key accounts and driving new business in the aviation and maritime sectors, along with a focus on consultative selling and tender submissions. Esmond's career began at VSTECS (SINGAPORE) PTE LTD as a Product Manager, where duties included driving business opportunities and managing channel partner relationships. Esmond holds a Bachelor's degree in Business Management from RMIT University and a Diploma in Digital Entertainment Electronics from Republic Polytechnic.