Jenn Malin, COT, OSC, is an experienced Customer Success Manager currently working at KnowBe4 since May 2022, specializing in the SMB sector. Prior to this role, Jenn served as a Client Success Manager at Nextech Systems from February 2021 to May 2022 and worked as a lead technician at Eye Physicians of Austin from April 2018 to December 2020. Jenn's earlier experience includes positions as a COA and OSC at Emory Eye Center from November 2013 to September 2017 and as a COA at Thomas Eye Group, PC from May 2011 to July 2013. Jenn is currently pursuing education at Kennesaw State University since August 1997.
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