Nico Dhevnanan

Nico Dhevnanan is an experienced professional with a background in customer success and account management. Currently serving as the Customer Success Team Manager/Director at KnowBe4 since October 2021, Nico has previously held roles at Symantec as a Territory Account Manager for the SSL Division, overseeing SSL Security Certificates across New York, Massachusetts, and Quebec. Additional experience includes serving as Account Manager/Team Leader at DigiCert, Inc., managing retail and transactional bookings in Massachusetts, and working as an Out Of Hours Representative at A24 Group, coordinating staff booking for healthcare facilities in the UK. Early career experience includes a Sales Advisor position at Old Mutual Group, focusing on marketing risk and investment products in South Africa. Nico holds a certification from the Managers Of Others Development Programme in Business Administration and Management from Old Mutual (2013-2014).