Thomas Rothwell currently serves as a Sales Engineer at KnowBe4, where responsibilities include aiding the sales team in showcasing products, creating proof of concepts, and training sales teams in social engineering techniques and phishing campaigns. Previously, Thomas held the position of Customer Success Manager at KnowBe4, focusing on building effective relationships with customers and maximizing customer lifetime value. Prior experience includes working as a Software Support Analyst for Medisoft Limited, specializing in an Ophthalmic EMR system, and as a Branch Analyst at Lloyds Banking Group, troubleshooting branch systems. Thomas is pursuing a Master of Science in Cybercrime at the University of Portsmouth and holds a Bachelor of Science in Computer Animation and Visual Effects from Leeds Beckett University.
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