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Frances Furman

Customer Success, Enterprise Storefront Operations at Knowde

Frances Furman has a diverse work experience spanning multiple industries. Frances currently works at Knowde as a Customer Success representative, where they focus on enterprise storefront operations. Prior to this, Frances worked at Vestwell as a Client Success Associate, where they handled internal-outbound projects and effectively managed cross-functional stakeholders. Frances also gained business fundamentals knowledge through their role as a student at Harvard Business School Online. Frances has experience in the finance industry, having worked at Third Bridge Group Limited as a Global Enablement Manager and as a Senior Associate and Associate in public equities. Frances began their career as a Developmental Neuroscience Research Assistant at Columbia University Department of Psychiatry and New York State Psychiatric Institute, where they conducted research on olfactory learning in newborns.

Frances Furman pursued their education from 2012 to 2016 at Columbia University, where they earned a Bachelor of Arts (B.A.) degree from Barnard College. Frances'sfield of study was Neuroscience and Behavior, with a concentration in Molecular/Cellular studies. Later in 2019 and 2020, Frances continued their education at Harvard Business School Online and obtained a Credential of Readiness (CORe). Unfortunately, their field of study during this period is not provided.

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Timeline

  • Customer Success, Enterprise Storefront Operations

    September, 2022 - present

  • Customer Success SMB Onboarding

    September, 2021