Jonas Simola is an experienced professional in customer experience design and content strategy, currently serving as the Interim Customer Experience Lead at Knowit since September 2021. Prior to this role, Jonas held multiple positions at Wunderman Thompson, including Lead Designer and Senior Designer, and worked as a Service Designer at Mirum, focusing on user experience through content creation. Jonas's career also includes significant experience as a Content Designer and Digital Content Specialist at Mirum Agency, improving user engagement through tailored content strategies. Previous roles at Bonnier AB and Stockmann involved mastering IT systems and coaching staff, while earlier work included support positions at KONE and Carrols Corporation. Jonas holds a Master of Arts from the University of Helsinki and a Bachelor of Arts with studies in English, Marketing, and Psychology from both the University of Helsinki and Aalto University.
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