Julia Sejourne

Julia Sejourne has a diverse and extensive work experience in the customer success and sales field. Julia currently serves as the Customer Success Lead for EMEA & APAC at Knowland since September 2022. Previously, they worked as a Gestionnaire Assurances at La Banque Postale for a brief period in July 2022.

Before that, Julia worked at HqO as a Customer Success Manager from November 2021 to April 2022, where they led app demos, prepared client kick-offs, and built mobile apps. Julia also worked at Office App as a Customer Success Manager, which was later acquired by HqO, from April 2021 to October 2021.

From 2019 to 2020, Julia held the position of International Sales & Customer Success Manager at Knowland. Julia cultivated positive relationships with existing clients, onboarded new clients, and hosted webinars for best practices sessions.

Prior to Knowland, Julia worked as a Cluster M&E Sales Manager at InterContinental Hotels Group (IHG®) from November 2017 to August 2019, where they led a team, hired new members, and provided coaching and guidance. Julia also served as a Meetings & Events Sales Manager at PPHE Hotel Group from September 2013 to November 2017, where they converted significant business and received an award.

Julia's career began in 2010 at AccorHotels, where they held roles as an Event Sales Team Leader and Event Sales Executive at Novotel London West. Julia also worked as a Meetings & Events Sales Executive at Millennium Hotels and Resorts and as a Guest Service Officer at Hyatt Regency London - The Churchill.

Overall, Julia Sejourne has a strong background in customer success, sales, and event management, showcasing their expertise and adaptability in various roles and industries.

Julia Sejourne obtained their Bachelor of Science degree in International Hospitality Management from EHL between 2004 and 2008. Julia also holds a certification in "Asking Great Sales Questions" from LinkedIn, which was obtained in an unspecified month of 2021.