Candace Dacosta

Candace DaCosta is an experienced professional currently serving as an Onboarding Specialist and Customer Service Specialist at BayCare Health System since January 2023. With a career spanning over nine years at Kobie Marketing, Candace has held multiple roles including Human Resources Administrator, Human Resources Coordinator, Inside Support Specialist, Supervisor of WFM and Lead Agents, and Tier II Escalations Coordinator. Responsibilities have encompassed onboarding new hires, maintaining employee records, managing payroll and performance review processes, organizing company events, and improving customer service through effective issue resolution and training. Prior experience includes customer service roles at Payless Car Rental System, Inc. and Rezlink International, where skills in handling customer inquiries and managing teams were honed.