Adam Carroll

Adam Carroll serves as the Dedicated Service Desk Manager at Kocho, having progressed through various positions including Service Operations Manager and Team Leader - Onsite Senior Support since December 2020. Prior to Kocho, Adam held multiple roles at JB Drax Honore from June 2016 to July 2020, where responsibilities included trader support and system management across a range of technologies such as Bloomberg and VMWare. Previous experience spans roles in technical support at notable organizations including Artemis Investment Management, Marsh & McLennan Companies, and Morgan Stanley, with expertise in systems administration, IT project management, and direct support in high-pressure environments. Adam's career demonstrates a strong foundation in IT support, project leadership, and the management of critical systems and infrastructure.