Siphosethu Govuza is an experienced IT professional currently serving as a Service Desk Analyst 1st Level at Kocho since June 2023. Prior experience includes a role as a Service Desk Analyst at EOH, where responsibilities included 1st line maintenance, application software support, printer setup, and SAP application maintenance for Sasol. Before EOH, Siphosethu worked as a Support Agent at Innovo Networks, focusing on microwave and fibre installations, IP phone configuration, and remote troubleshooting. An earlier position as an Application Support Analyst at Direct Axis involved maintaining the Dallas application and providing support for company applications. Siphosethu began a career in IT as an IBML Operator/Team Leader at Anderson Scanning Technologies, handling data capturing and scanning tasks. Educational qualifications include a Diploma in Information Technology from PC Training & Business College, completed between 2010 and 2012.
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