Andrea Harmon

Andrea Harmon is an experienced professional with a strong background in customer service and operations management, currently serving as the Associate Customer Service Manager at Kodiak Cakes since October 2018. In this role, Andrea has been instrumental in onboarding new customer service representatives, assisting with a significant warehouse transition, and leading EDI initiatives for the team. Previous positions include Customer Replenishment Analyst, where operational management for major club businesses was a key focus, and Senior Operations Specialist, which involved monitoring customer promotions and training new specialists. Andrea has also held roles in retail management at Christy Sports, inSPIRE Rock, and Bloomingsales, showcasing a well-rounded expertise in customer relations, inventory management, and cross-functional collaboration. A graduate of the University of Utah with a Bachelor of Science in Economics, Andrea brings analytical skills and a commitment to high service levels in all professional endeavors.