Kalpana Margam has extensive experience in various roles within the technology and service delivery sectors. Currently serving as Service Delivery Lead at Elastacloud since March 2021, Kalpana previously worked as a Senior Scrum Master at Digital Quotient Solutions from May 2019 to March 2021, and as a Business Analyst at Mitie from March 2016 to April 2019. Prior experience includes positions as a Senior Business Analyst at Exleaz Solutions Limited and as a Business Analyst at Findel Education. Earlier in the career, Kalpana worked as a Customer Transactions Processing Analyst at HSBC. Kalpana holds an MSc in Computer Science from Andhra University and is Salesforce Certified.
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