Justin Fine is an accomplished Senior Product Design Manager at Kohl's with a proven track record of leading innovative projects that drive significant revenue growth, including the successful conversion of 1 million customers to a Co-Branded Credit Card. Prior experience includes a role as Senior Manager of Product Design at Charles Schwab, where Justin focused on enhancing the account creation process, resulting in $250 million in annual revenue and a 98% customer satisfaction rate. Previously, as UX Design Manager at Dell, responsibilities included redesigning the support website, achieving a 32% increase in Customer Satisfaction. Justin Fine holds a Master of Fine Arts in User Experience from Virginia Tech and a Bachelor of Arts in Film Production, along with relevant experience in various design and research roles.
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