Richard Olson Jr.

Richard Olson, Jr. has extensive experience in technical support and training, currently serving as a Customer System Analyst at Kolbe Windows & Doors since March 2002. Responsibilities include providing technical assistance via phone and email, as well as conducting troubleshooting both remotely and onsite. Previous roles at the same company include Software Support Analyst, where Richard offered training and support for quoting software, and Corporate Trainer, where development and delivery of training materials were key duties. Richard also has experience as a Drafter, working closely with customers to meet their specifications. Prior military service as an M1A1 Armor Crewman in the United States Army provided foundational team skills and operational training. Richard's educational background includes a Bachelor of Science in Engineering/Industrial Management from the University of Wisconsin-Stout, along with multiple certificates in related fields from Northcentral Technical College.