Irma Zander has a background in customer service and quality assurance with experience in various roles at Sykes Enterprises, Incorporated. Later, Irma transitioned to a role as a Team Coordinator at Försäkringskassan, where Irma was responsible for team collaboration, result tracking, and process improvement. Currently, at Kommunals a-kassa, Irma works as an Ersättningshandläggare, handling cases, verifying, and updating information.
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