Elida Gonzalez

Elida Gonzalez has a diverse background in systems support and customer service, currently serving as Lead Systems Support Specialist at Konami Gaming, Inc. since October 2014, where responsibilities include providing application support for KGI Casino Management systems and resolving service problems efficiently. Prior to this role, Elida worked at Select Media Sites, LLC as a Commercial Real Estate Due Diligence researcher, and at Nokia from February 2000 to April 2009 in various capacities, including RMA Coordinator, where significant improvements in inventory return rates were achieved. Additionally, Elida has experience as a Microsoft Outlook Instructor, leveraging over ten years of expertise to enhance student knowledge. Educational achievements include a BSBM in Business Administration and Management from the University of Phoenix.