Zachary Russie

Zachary Russie is a skilled System Support Engineer I at Konami Gaming, Inc. since May 2017, where responsibilities include researching, designing, and developing system software for the SYNKROS casino management system. With previous experience as a Systems Support Specialist II at Konami, Zachary demonstrated proficiency in product support and problem resolution. Prior roles at Agilysys as a Software Support Specialist involved training and assisting team members, while experience at Asurion included leading technical support teams and providing exceptional customer service. Zachary began professional career at UPS in technical support, ensuring customer satisfaction. Zachary holds a Bachelor of Science in Software Development from WGU Nevada, completed between 2017 and 2021.