Dirk L. is a seasoned professional in customer service and administration, currently serving as Customer Service and Admin Manager at KONE since October 2025. Prior experience includes roles as Director of Customer Service at Chrono24, Leiter Kundencenter at DHL Express, and Unternehmensberater at UBDL. Dirk held leadership positions at Deutsche Telekom and Union Investment, overseeing service centers and customer communication. Additional expertise encompasses managerial roles at Deutsche Postbank Group and Commerzbank AG. Educational credentials include attendance at ESMT Berlin and St. Brelade’s College, along with a Diplom-Ingenieurin degree from TU Dortmund University.
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