Francesco Creatore is a Service Operation Manager with over 10 years of experience in managing teams and complex projects within the elevator sector, focusing on operational efficiency and customer satisfaction. Currently, they serve as a Service Operation Excellence Manager at KONE, overseeing operations across Italy, Spain, Portugal, and Andorra, while previously managing a team of 120 people and achieving a 15% annual revenue increase. Francesco holds a Master’s degree in Project Management from Politecnico di Milano and has a strong background in civil engineering, complemented by a diploma in sommelier. Passionate about innovation and artificial intelligence, they are recognized for their leadership and proactive problem-solving approach.
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