Laurent Volkoff is the Head of Process & Methods at Konecta Maroc and serves as the Global Ops community leader, as well as a Club 15 President. With 20 years of experience in Learning and Development, they have managed corporate universities, developed innovative learning solutions, and conducted university research focused on learning and leadership for managers. Laurent has held significant roles at various institutions, including Comdata Maroc, Sitel, and Intelcia, and has lectured at universities and seminars. Laurent holds a PhD in Education Sciences from Aix-Marseille Université and has obtained several other relevant academic degrees.
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