Luis López Rodríguez

Customer Service Operations Manager at Konecta

Luis Alejandro Lopez C. is an experienced professional currently serving as an Operations Specialist at Apple since November 2021. Prior to this role, Luis held a Praktikant position at BHS Corrugated Maschinen- und Anlagen GmbH for a brief period in 2022 and worked as a Kundendienstleiter and Kundendienstmitarbeiter at Teleperformance from April to October 2020. Luis is pursuing a Bachelor's degree in Aerospace Engineering, focusing on Aeronautics and Astronautics/Rocketry, at Hochschule München University of Applied Sciences, expected to graduate in July 2025, having previously studied the same field at the University of Stuttgart from November 2020 to March 2023.

Location

Munich, Germany

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Konecta

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.


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Headquarters

Madrid, Spain

Employees

10,000+

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