Konecta
Nacho Cárdenas is currently the Director Retail & eCommerce at Konecta. Prior to this, they served as the CEO of Sum Digital and Sum Talk, where they led various successful projects. With a background in business development and management in companies like Corporación ABANCA, Tecnocom, Jazztel, R Cable y Telecomunicaciones, and GADISA, Nacho has accumulated valuable experience in different sectors. They have also pursued further education in senior management and growth hacking, showcasing a commitment to continuous learning and professional development.
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Konecta
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.