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Elliot Chan Ching Jia

Senior Customer Experience Engineer at Kong

Elliot Chan Ching Jia has a diverse work experience spanning from 2011 to the present. They started their career as a Programmer Trainee at Common Extract in October 2011. They then transitioned to Wilmar International Ltd in April 2014, where they worked as a Business Systems Analyst. During their time at Wilmar International Ltd, Elliot designed and implemented various systems, including an Online CAPEX Approval System and Recruitment Systems.

In January 2018, Elliot joined Accenture as a Digital Business Integration Consultant. In this role, they focused on MuleSoft Integration/Platform Architecture. They designed and architected integration solutions for over 20 products/systems, supporting Ecommerce, omnichannel, and customer loyalty use cases. They also led the implementation team in delivering approximately 150 APIs to expose back-end applications/platform capabilities to various channels. Additionally, Elliot collaborated closely with the client's Solution & Enterprise Architecture team to shape the MuleSoft Platform Strategy.

Most recently, in July 2022, Elliot started working at Kong Inc. as a Senior Customer Experience Engineer. No end date is provided, indicating that this role is ongoing.

Elliot Chan Ching Jia completed their Bachelor's degree in Computer Science from Universiti Tunku Abdul Rahman (UTAR) from 2011 to 2014. In addition to their degree, they have obtained various certifications including Kong Gateway Operations and Kong Gateway Foundations from Kong Inc. in August 2022 and July 2022 respectively. Elliot Chan also holds the AWS Certified Solutions Architect – Associate certification from Amazon Web Services (AWS) obtained in January 2021. Prior to that, they achieved the MuleSoft Certified Integration Architect - Level 1 certification from MuleSoft in June 2020 and the MuleSoft Certified Developer - Integration and API Associate certification in June 2018. Elliot has also completed the Amazon Web Services Cloud Practitioner certification, although no specific month or year of completion is provided for this certification.

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