KA

Kunle Ajani

CVM Operations/customer Lifecycle Marketing/omnichannel Manager at Konga Group

Kunle Ajani has extensive experience in customer lifecycle marketing, retention, and customer experience. Kunle has successfully implemented email marketing strategies, managed customer retention teams, and analyzed customer data behaviors to drive business growth. Additionally, Kunle has experience in telemarketing and digital marketing, demonstrating their proficiency in acquiring and retaining high-value customers across various industries. Throughout their career, Kunle has focused on customer segmentation, journey mapping, and implementing strategies for customer value management.

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Timeline

  • CVM Operations/customer Lifecycle Marketing/omnichannel Manager

    July, 2018 - present

  • Senior Analyst Email Customer Lifecycle Marketing

    April, 2017

  • Customer Experience Retention DOA Supervisor Customer Experience Insight

    May, 2015

  • Telemarketing

    April, 2014

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