Linda Remi

Linda Remi is an accomplished professional with extensive experience in operations and customer service. Currently serving as a KongaNow Operations Executive at Konga Group since February 2023, Linda focuses on business research and data-driven analysis to enhance company management and efficiency. Previously, as a Senior Dispute Analyst at Konga Group, Linda achieved a 70% dispute resolution rate and played a crucial role in quality assurance and customer satisfaction initiatives. Linda served as an Operations Supervisor at Nistra Nigeria Limited, where operational efficiency directly contributed to organizational success. Earlier career experience includes a role as a Customer Service Executive at Konga Online Shopping LTD, providing exceptional customer service and dispute resolution. Linda holds a Bachelor of Arts in English Language and a Master's degree in Public and International Affairs from the University of Lagos.