Jean-Francois Coutu

Jean-Francois Coutu has extensive experience in technical support and team coordination, currently serving as Chef de Service - Soutien technique at Kontron since November 2017, following a role as Chef d'équipe - Spécialiste en support technique. Previous positions include Technicien informatique - Chef d'équipe at Technologies Nter, where responsibilities involved coordinating activities and improving processes. At SAQ, Jean-Francois provided technical support and contributed to ITSM projects such as ServiceNow. Additional roles include supervisory and coordination positions at Colba.Net and Synergie-Contact, respectively, overseeing technical support teams and logistics operations. Jean-Francois's education includes an AEC in Coordination d'équipe from Cégep Régional de Lanaudière and has pursued studies in electrical engineering.