Konversational
Jeremy Drew is an experienced professional in the field of operational management and consulting services, currently serving as the Head of Consulting Services at Konversational since September 2021. Prior roles include Chief Operating Officer at Cobweb MENA and Cobweb Solutions, where responsibilities encompassed business and technical operations, customer onboarding, and service delivery. Previously, Jeremy held positions in service delivery management at Detica Limited and Thales Information Systems, as well as operations management at Science Systems Limited. Early career experiences include roles at Thames Water and B&Q, showcasing a strong background in management and technical support. Jeremy holds a Diploma in Management Studies from Henley Business School, completed in 1995.
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Konversational
We are the ServiceNow customer workflow experts. We are a new type of ServiceNow Elite partner, blending our depth of large consultancy experience with the relationship focus of a boutique provider. Our customers span a wide range of verticals, including Technology Service Providers, Financial Services, Manufacturing, Health Care, IT, Retail, Government, and FMCG. Our focus is on working with organisations where, through the use of the ServiceNow platform, they can unlock transformational change in how they interact with their customers. Headquartered in Ireland, we have offices across the UK, France, Germany and Switzerland.