Konversational
Nicolas Piveta is a seasoned professional with extensive experience in ServiceNow consulting and technical implementation. Currently serving as a ServiceNow Technical Consultant at Konversational since May 2022, Nicolas specializes in delivering successful projects across key ServiceNow products including IT Service Management (ITSM) and Customer Service Management (CSM). Prior experience includes a tenure at Deloitte as a Junior Technical Consultant focused on ServiceNow development and customization. Earlier roles also encompass administrative and operational positions, demonstrating strong customer service skills and office management capabilities. Nicolas holds a Level 5 degree in Industrial Technology from Senai São Paulo.
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