Dave Skiba

Dave Skiba is responsible for product strategy and innovation at Koopid, as well as constructing the customer experience platform to delight modern consumers.

Dave’s career is centered around his passion for transforming the customer experience. Dave brings 25 years of experience in applying cutting-edge technologies to enable breakthroughs in serving customers at tremendous scale. Dave holds over one hundred patents, demonstrating the innovation he’s brought to the customer experience market. Early in his career, he applied speech and language processing innovations to simplify the customer voice experience and enable faster and more efficient service. Dave then led research and development programs to use language processing to solve challenges in serving customers in social media and mobile messaging.

At Koopid, Dave is leading the combination of multi-modal messaging and artificial intelligence to allow companies to deliver modern customer experiences at the scale required for the largest brands.

Dave escapes the technology world through cycling the roads, hiking the trails, skiing the slopes, and exploring the mountains of his home state of Colorado.