Elphas Lagat

Elphas Lagat is a seasoned professional with extensive experience in business development and customer service. Currently serving as a Business Development Manager at Kopo Kopo Inc since July 2024, Elphas focuses on identifying and nurturing leads to enhance pipeline growth and developing customized sales proposals for client acquisition. Previously, Elphas worked at Safaricom Limited as a Senior Customer Care Executive, where expertise in customer service, product management, SaaS, and user experience was demonstrated. Elphas also has experience in sales and marketing from roles at YuanDa Africa Tours and Travel, including a position as Sales and Marketing Representative, where sales goals were consistently surpassed through effective client relationship management. Educationally, Elphas holds a Bachelor's degree in Tourism Management from Moi University, earned between 2012 and 2015.