Brandon Rich

Brandon Rich is a seasoned professional in technical support and customer service management within the supply chain and automation industries. Currently serving as the Customer Service Technical Support Manager at Körber Supply Chain since July 2022, Brandon previously held the same title at Siemens Logistics LLC from May 2015 to July 2022, where leadership involved overseeing a team of 12 specialists and ensuring service delivery excellence. Brandon’s career spans various technical support roles at Siemens, starting as a Field Service Technician and culminating in roles that involved significant problem-solving and system support responsibilities. With a Bachelor's degree in Electronic Engineering Technology from the University of North Texas, Brandon possesses a robust technical foundation complemented by extensive hands-on experience in system installations, maintenance, and customer service.