Anurag M. serves as a Delivery Director at Kore.ai, focusing on customer experience and business transformation through voice, conversational AI, and NLP technologies, leading global delivery teams for chatbots in the banking sector. Previously, Anurag held positions at Cognizant as a Senior Manager overseeing multiple internal CRM projects for Apple, and at Kony, Inc. as an Associate Director in Project Management managing various mobile and web development projects for banking and other sectors, along with experience in pre-sales and delivery management. Anurag's career began at Wipro Consulting as a Senior Consultant and includes roles as a Business Analyst, Management Intern at Maruti Suzuki, and Systems Engineer at Virtusa. Anurag earned an MBA in IT and General Management from IIT Kharagpur and a B.Tech in Electronics and Communication Engineering from the National Institute of Technology Warangal.
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