Vivek Tiwari

Vivek Tiwari is an experienced professional in application development, data analytics, and customer success, currently serving as Chief Manager for App Implementation and Data Analytics at Kotak Life since January 2023. Prior to this role, Vivek held positions in customer success and operations at TimesPro and upGrad, demonstrating strong capabilities in team management, process improvement, and client relations. With previous experience as Branch Operations Manager at the Institute For Innovative Minds and roles in sales and marketing, Vivek has consistently excelled in enhancing service delivery and achieving organizational goals. Vivek holds multiple advanced degrees, including an MBA from Liverpool John Moores University and a Master's in Psychology, and possesses a strong foundation in business and commerce from University of Mumbai.