Dipronil Mondal

Dipronil Mondal currently serves as Deputy Vice President - Product at Kotak Securities since July 2024. Prior to this, Dipronil held roles at xto10x as a Customer Experience & Ops Excellence Strategy Consultant, focusing on enhancing processes for startup founders, and at Flipkart as Senior Manager of Customer Experience Strategy & Design, where significant reductions in incident rates were achieved. Experience also includes managerial positions at JLT Group, emphasizing process excellence and operational management. Dipronil's early career featured internships at Mswipe Technologies, Lal10.com, and HP, with educational credentials from the Indian Institute of Management Mumbai and Calcutta Institute of Engineering and Management.