Megan Kneidl (Smith)

Megan Kneidl has a diverse work experience spanning multiple industries and roles. Megan (Smith) is currently working as a Senior Customer Success Manager at Kount, an Equifax Company, where they started in August 2022. Before their current role, they worked as a Customer Success Manager at Kount from January 2021 to September 2022.

Prior to their time at Kount, Megan worked as a Brand Program Manager at OpSec Security from January 2020 to January 2021. Megan (Smith) then joined MarkMonitor, where they held various positions. First, they worked as a Brand Program Manager from September 2019 to January 2020. Afterwards, they served as a Senior Customer Success Manager, acting as a trusted advisor to key accounts and managing a significant amount of annual revenue. Megan also worked as a Customer Success Manager and a Senior Analyst, specializing in Pharmaceuticals, during their tenure at MarkMonitor.

Before transitioning into the corporate world, Megan gained experience as a Support Services Coordinator at the Jesuit Volunteer Corps (JVC) Northwest from August 2012 to July 2013. Megan (Smith) also worked as a Driver and Dispatcher at Fordham University from January 2010 to May 2012, and as an Ad Trafficking and Compliance Intern at Telemetry in October to December 2011.

Throughout their career, Megan has shown expertise in customer success management, relationship building, revenue retention, and creative problem-solving. Megan (Smith) has effectively utilized Salesforce and internal CRM tools to track customer accounts and has demonstrated strong analytical and reporting skills.

Megan (Smith) Kneidl completed their Bachelor of Science (B.S.) degree in Business Administration with a focus on Marketing and Finance at Fordham University from 2008 to 2012.